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How to fix homepage hijack

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  • Last reply by FredMcD

Dboyd9
Dboyd9
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i read about how someone else was affected by search.com and i am having the same problem except i have no add-ons i have ran malware bytes 3 times and nothing has come up in the search. there is nothing for me to uninstall at least to my knowledge. this has happened today on the 15th of January and i have removed all programs installed in the past 3 days (expect for the malware bytes) so i would like to know how to get rid of this thing. Oh and i have also reset firefox many times.

i read about how someone else was affected by search.com and i am having the same problem except i have no add-ons i have ran malware bytes 3 times and nothing has come up in the search. there is nothing for me to uninstall at least to my knowledge. this has happened today on the 15th of January and i have removed all programs installed in the past 3 days (expect for the malware bytes) so i would like to know how to get rid of this thing. Oh and i have also reset firefox many times.

All Replies (2)

FredMcD
FredMcD
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Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.10 Adobe PDF Plug-In For Firefox and Netscape 11.0.0

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Separate Issue; Update your Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/

FredMcD
FredMcD
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Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

Settings Guard for Firefox {web link} Detects and resets changes to settings that are frequently done by add-ons and application installers.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

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