We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

up until 3/1 I was able to use my Comcast account and send emails with attachments. I can send and receive emails. Can't attach. Firefox just quits.

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

traciemary
traciemary
more options

up until 3/1 I was able to use my Comcast account and send emails with attachments. I can send and receive emails. Can't attach. Firefox just quits.

No error message. I click to attach a file and Firefox just quits. It's not over the size limit. I uninstalled FIrefox. I emptied cache and deleted cookies.

what is going on Firefox??

up until 3/1 I was able to use my Comcast account and send emails with attachments. I can send and receive emails. Can't attach. Firefox just quits. No error message. I click to attach a file and Firefox just quits. It's not over the size limit. I uninstalled FIrefox. I emptied cache and deleted cookies. what is going on Firefox??

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10).

  • User Agent: Mozilla/5.0 (Windows NT 4.10; rv:43.0) Gecko/20100101 Firefox/43.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

Read this answer in context 👍 1

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10).

  • User Agent: Mozilla/5.0 (Windows NT 4.10; rv:43.0) Gecko/20100101 Firefox/43.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.