Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync is not working on Firefox Ubuntu, although on all other account devices it is syncing

  • 4 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 23 views
  • Last reply by junkern

So, I recently installed Ubuntu 16.04 LTS and also installed Firefox 47.0 I set up my sync account, but nothing is happening. When I try to open the "Manage Account" website, it shows just blank. (see attachment).

I have three other devices (Two Windows and one Android) connected with sync, and it is just working perfectly. What could be the reason, that it is not working for my Firefox on Ubuntu? I am only syncing my bookmarks. Additional information: On the "Manage Account" website, there is a POST request to https://api.accounts.firefox.com/v1/certificate/sign, which never receives a HTTP response.

So, I recently installed Ubuntu 16.04 LTS and also installed Firefox 47.0 I set up my sync account, but nothing is happening. When I try to open the "Manage Account" website, it shows just blank. (see attachment). I have three other devices (Two Windows and one Android) connected with sync, and it is just working perfectly. What could be the reason, that it is not working for my Firefox on Ubuntu? I am only syncing my bookmarks. Additional information: On the "Manage Account" website, there is a POST request to https://api.accounts.firefox.com/v1/certificate/sign, which never receives a HTTP response.
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

thanks, then it's likely that you are experiencing https://bugzilla.mozilla.org/show_bug.cgi?id=1118958 - for a workaround see comment #19 there.

Read this answer in context 👍 2

All Replies (4)

hi, which isp are you using?

I am located in Germany, ISP is Unity Media. I am using dual boot with Windows 7, and on Windows Firefox sync is working

தீர்வு தேர்ந்தெடுக்கப்பட்டது

thanks, then it's likely that you are experiencing https://bugzilla.mozilla.org/show_bug.cgi?id=1118958 - for a workaround see comment #19 there.

That worked, thanks a lot! Even as a programmer, it always amazes me what kind of problems can appear...