Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox seems to be hijacking media keys from my G600 mouse.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by Shadow110

When Firefox is the active window, hitting the media keys I've set on my mouse does nothing. They work perfectly fine if any other program is active, even if it's not the program the media keys are controlling. This doesn't seem to be a problem for any other keys, and when I use the media keys on my keyboard they work just fine. This had to have started just hours ago, I was changing volume without issue earlier today.

I've already done the usual troubleshooting steps I can think of:

-Flip every setting I can find that could have to do with media keys

-Update/Reinstall relevant software

-Turned it off and on again

-Disabled extensions

I've also tried some weird stuff that didn't work:

-Changing the command in Logitech's gaming software from a media key to the keystrokes that activate that media key on the keyboard; it doesn't like that, it won't take those as inputs.

I'm at a complete loss for how to fix this one.

Running: Firefox 60.0.1, Logitech Gaming Software 9.00.42, Windows 10 64-bit

When Firefox is the active window, hitting the media keys I've set on my mouse does nothing. They work perfectly fine if any other program is active, even if it's not the program the media keys are controlling. This doesn't seem to be a problem for any other keys, and when I use the media keys on my keyboard they work just fine. This had to have started just hours ago, I was changing volume without issue earlier today. I've already done the usual troubleshooting steps I can think of: -Flip every setting I can find that could have to do with media keys -Update/Reinstall relevant software -Turned it off and on again -Disabled extensions I've also tried some weird stuff that didn't work: -Changing the command in Logitech's gaming software from a media key to the keystrokes that activate that media key on the keyboard; it doesn't like that, it won't take those as inputs. I'm at a complete loss for how to fix this one. Running: Firefox 60.0.1, Logitech Gaming Software 9.00.42, Windows 10 64-bit

All Replies (1)

Hi, seems your Reddit post is not going any faster than here. Have you tried their Support page for your mouse ? https://community.logitech.com/s/search/All/Home/firefox%20%2B%20Logitech%20G600%20%20media%20keys