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how do I delete pop3 account with same name as newly created imap account

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  • Last reply by Matt

Teka
Teka
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Hi I have followed the instructions here https://support.mozilla.org/en-US/kb/switch-pop-imap-account 

to change my email account to "IMAP"

Thunderbird now lists the POP3 account above the IMAP account.

I have moved all the messages and folders from the POP3 account and IMAP is working OK. I now want to delete the POP3 account. When I go Tools - Account settings - Account actions I get message "An account with this name already exist"

Advice please on how to proceed in removing the POP3 account

Hi I have followed the instructions here https://support.mozilla.org/en-US/kb/switch-pop-imap-account to change my email account to "IMAP" Thunderbird now lists the POP3 account above the IMAP account. I have moved all the messages and folders from the POP3 account and IMAP is working OK. I now want to delete the POP3 account. When I go Tools - Account settings - Account actions I get message "An account with this name already exist" Advice please on how to proceed in removing the POP3 account

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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the cursor in blinking in the account name waiting for you to enter something that will resolve the duplication. Perhaps a 1 on the end and click ok.