Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can no longer download

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by cor-el

Out of the blue, I can no longer download files using the download arrow. I used to get the prompt asking where to download the files but now don't get anything. I'll get a zip.part file on my desktop, where I have my downloads saved, but that's it. I've updated Firefox, restarted, uninstalled/reinstalled and nothing works.

Out of the blue, I can no longer download files using the download arrow. I used to get the prompt asking where to download the files but now don't get anything. I'll get a zip.part file on my desktop, where I have my downloads saved, but that's it. I've updated Firefox, restarted, uninstalled/reinstalled and nothing works.

All Replies (2)

Does it still happen in Troubleshoot Mode?

What security software do you have?

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.