We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Master password

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by cor-el

Hi, I sent an email with the question of, How can I change my Master password without loosing all my passwords and user Id's etc. I can't remember my Master password and I read where it said I would loose all of my info, so how do I delete my Master password or change it and not loose everything? Please, let me know, because I'm really having a hard time with this issue. Thank you very much, Faith

Hi, I sent an email with the question of, How can I change my Master password without loosing all my passwords and user Id's etc. I can't remember my Master password and I read where it said I would loose all of my info, so how do I delete my Master password or change it and not loose everything? Please, let me know, because I'm really having a hard time with this issue. Thank you very much, Faith

James மூலமாக திருத்தப்பட்டது

All Replies (2)

There is no email support but only forum user posting help here. To change your sync password requires your email work to get the confirmation change. And if you forget your password then that a lost account and no one here can help since no one has access to your account. Also scrolling texts is unhelpful to any reading the question.

markwarner22 மூலமாக திருத்தப்பட்டது

Helpful?

The Primary Password is used to encrypt the key stored in key4.db and without entering the PP when prompted is it impossible to view the encrypted usernames and passwords stored in logins.json in the Firefox profile folder. There is no way to bypass the PP if you have forgotten it, this would require access to an earlier copy of key4.db that doesn't have the Primary Password.

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.