Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mic issues on 13X - update went through without consent

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by lydie.echernier

Hi everyone! I kept a 12X version of Firefox on my Mac because since 13X, it looses access to my mic after few seconds (all settings okay, no security issue, no warning or anything, just lost signal - working fine on all other apps). Browser-based applications requiring audio like Teams are not usable at all. This morning, the 13X update went through, even though I had deactivated all the auto updates. I tested my mic again and the issue persists - it does work well with all other apps, the issue is only with Firefox 13X. I have searched for a bug report but couldn't find any. Has anyone experienced this issue? Would you have a link to a bug/forum/anything? What other options do I have now if it keeps updating without consent? Many thanks!

Hi everyone! I kept a 12X version of Firefox on my Mac because since 13X, it looses access to my mic after few seconds (all settings okay, no security issue, no warning or anything, just lost signal - working fine on all other apps). Browser-based applications requiring audio like Teams are not usable at all. This morning, the 13X update went through, even though I had deactivated all the auto updates. I tested my mic again and the issue persists - it does work well with all other apps, the issue is only with Firefox 13X. I have searched for a bug report but couldn't find any. Has anyone experienced this issue? Would you have a link to a bug/forum/anything? What other options do I have now if it keeps updating without consent? Many thanks!

lydie.echernier மூலமாக திருத்தப்பட்டது

All Replies (2)

Try to go to about:config and flip media.getusermedia.audio.processing.platform.enabled to true + restart.

You can test your mic on https://online-voice-recorder.com/

Helpful?

Thank you for your quick reply TyDraniu! It was set to true already. I tried switching to false, restarted, then back to true, restarted again, no luck...

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.