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Firefox is crashing every time I open it. A box pops up with options to load several add-ons, then it crashes. You should have several reports on this already.

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  • Last reply by the-edmeister

Steve4248
Steve4248
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As per the above, every time I open Firefox, a box appears on the left, offering me the option to update certain add-ons. It then crashes. end of story!

As per the above, every time I open Firefox, a box appears on the left, offering me the option to update certain add-ons. It then crashes. end of story!

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the-edmeister
the-edmeister
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https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash

Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.