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why is that i cannot play divx streams from websitesand does premiumplay work/help with this issue

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  • Last reply by Hasan

shweetboet
shweetboet
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I am not able to watch any streams that are divx i get an error message saying the divx web player plugin has crashed. Will premiumplay codec help with this issue. is it possible to revert to a older version of firefox because i never used to have isuues like this. this issue has also happened with vshare.

I am not able to watch any streams that are divx i get an error message saying the divx web player plugin has crashed. Will premiumplay codec help with this issue. is it possible to revert to a older version of firefox because i never used to have isuues like this. this issue has also happened with vshare.

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Hasan
Hasan
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-> Tap ALT key or press F10 to show the Menu Bar

-> go to Help Menu -> select Restart with Add-ons Disabled

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update Firefox to the latest version by going to Help Menu -> About Firefox -> click Check for Updates -> if an updated version is found then download the latest version and install it. After that follow these steps:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> unselect All Unwanted/Incompatible Toolbars

-> go to Tools Menu -> Clear Recent History -> Time range to clear: select "EVERYTHING" -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript

-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Remember History"

-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click Clear Now button

-> Click OK on Options window

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious/Incompatible Extensions (Add-ons)

-> go to Tools Menu -> Add-ons -> Appearance section -> REMOVE All Unwanted/Suspicious/Incompatible Themes (Persona)

-> Restart Firefox

You can enable your Known & Trustworthy Add-ons and Themes later. Check and tell if its working.