Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get a preview screen on my comcast e-mail account but cannot open further

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Hasan

On my Comcast e-mail account I get a preview screen showing incoming messages with the first few phrases, but I cannot open them further. This is a recent development. I can open them in Explorer or Chrome but not in Firefox.

On my Comcast e-mail account I get a preview screen showing incoming messages with the first few phrases, but I cannot open them further. This is a recent development. I can open them in Explorer or Chrome but not in Firefox.

All Replies (2)

Your Flash plugin is quite older. You need to update it.

Adobe Flash Player 10.3.183.7 (2.94 MB)

When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

Update All your Firefox Plugins


Clear Cookies & Cache

Clear the Network Cache

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Check and tell if its working.