When I update to the latest version I cannot access the add-ons page or request help because neither page will load. My Weather channel add-on was NOT piced up when updating to the latest version. Why problems with improved latest version?
I have twice downloaded the latest version in the last month. Each time I encountered the same problems. the Weather Channel add-on I have did NOT appear in the latest version. When I tried to access the Add-Ons page under the Tools header it would not load. When I tried to contact Mozilla from the Help header it would not load When I open a web page from Bookmarks it is painfully slow to load. This is NOT an improved version. I have been using Firefox for years without problems; I prefer it to Internet Explorer. However the latest 'improved' version may change my mind.
All Replies (1)
The problem is that the Add-ons Manager tab when opened the first time, is on "Get Add-ons" section and that must be downloaded from the Add-ons server which might be overburdened.
- If you need to look for new Add-ons, go directly to the Add-ons site -> https://addons.mozilla.org/en-US/firefox/
Perform the suggestions mentioned in the following articles:
Check and tell if its working.
Not related to your problem but some of your Plugins are out-dated
- Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
- When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
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