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FF won't open. Profile missing, but no profile.ini to delete

  • 3 பதிலளிப்புகள்
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by brittanieshey

Firefox (running on Mac OS X 10.8) got stuck in the middle of an update. When I force quit it and then tried to restart, I got the profile missing error. I followed some help threads that said to delete profile.ini but no such file existed anywhere on my computer (I've done multiple Finder searches). Help?

Firefox (running on Mac OS X 10.8) got stuck in the middle of an update. When I force quit it and then tried to restart, I got the profile missing error. I followed some help threads that said to delete profile.ini but no such file existed anywhere on my computer (I've done multiple Finder searches). Help?

All Replies (3)

Try to remove the Firefox folder:

  • /Users/<user>/Library/Application Support/Firefox/

In Mac OS X v10.7 and later, the $HOME/Library folder is a hidden folder.

Open Finder and use one of these:

  • Go > Go To Folder (Shift-Command-G) and in the dialog type: ~/Library
  • Open the "Go" menu and hold down the Option key to make the Library appear

There we go! Now, there is a folder on my desktop called "old firefox files". Is there a way to reimport my bookmarks and saved info from there?

Nevermind, I got it. Thanks for your help.