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The URL bar can also be used for a search engine, but when I search something a page pops up reading "The URL is not valid."

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  • Last reply by cor-el

When I click on the URL bar it says to insert address or search, yet when I search it says the URL is not valid, which is obvious because I didn't put in a URL, I searched something. I never installed an add on or anything. It just quit working one time and hasn't worked since.

When I click on the URL bar it says to insert address or search, yet when I search it says the URL is not valid, which is obvious because I didn't put in a URL, I searched something. I never installed an add on or anything. It just quit working one time and hasn't worked since.

All Replies (2)

Does it happen to all the search words or particular words?

It may be a malware issue too.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.