Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

After installing latest Firefox, can't create new bookmarks. Help.

  • 2 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది cor-el

more options

Installed latest Firefox 40.0.2, but can't create new Bookmarks now. Videos on FB don't work any longer either. Connection? Solution? Please help. CC

Installed latest Firefox 40.0.2, but can't create new Bookmarks now. Videos on FB don't work any longer either. Connection? Solution? Please help. CC

ప్రత్యుత్తరాలన్నీ (2)

more options

Another thread that could not save bookmarks had to replace the places.sqlite file, however do not do this until you export a back up of your bookmarks. I might try this first:

more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Command + Shift + R" (Mac)
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window