Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

I can't access many websites as it says to update my browser and I update and it still says the same thing. I also can't view videos

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 7 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

more options

Firefox also gives me a pop up asking if I want to use a previous home page or the new home page and I keep telling it to use the new home page and the pop up continues. I have repeatedly put the new home page in my Control Panel and on the fire fox browser but it still asks.

Firefox also gives me a pop up asking if I want to use a previous home page or the new home page and I keep telling it to use the new home page and the pop up continues. I have repeatedly put the new home page in my Control Panel and on the fire fox browser but it still asks.

ప్రత్యుత్తరాలన్నీ (2)

more options

Slim32 said

Firefox gives me a pop-up asking if I want to use a previous home page

That is an alert. Something is trying to change your home page. What is the web address of the unwanted homepage?

I can't access many websites as it says to update my browser and I update and it still says the same thing.

It looks like your Firefox is current. Did you update from Mozilla.org ?

I also can't view videos

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window