after updating to 38.7.1, I no longer can use one of my email accounts. I can use it with Windows live mail under exact same settings. What do I need to do?
It gives me error "Login to server imap.secureserver.net failed." when I click inbox. The password is correct, I didn't change it and can log on via internet browser. Here are settings for my accounts:
Application Basics
Name: Thunderbird Version: 38.7.1 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.7.1 Profile Folder: Show Folder
(Local drive) Application Build ID: 20160323055719 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (imap) imap.gmail.com:993, SSL, OAuth2 OUTGOING: smtp.gmail.com:465, SSL, OAuth2, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account4: INCOMING: account4, , (imap) imap.mail.yahoo.com:993, SSL, passwordCleartext OUTGOING: smtp.att.yahoo.com:465, SSL, passwordCleartext, true
account6: INCOMING: account6, , (imap) imap.secureserver.net:993, SSL, passwordCleartext OUTGOING: smtp.gmail.com:465, SSL, OAuth2, true
Crash Reports
Extensions Lightning, 4.0.7.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Mail Merge, 4.4.0, true, mailmerge@example.net PasteHyperlink, 1.5.2, true, PasteHyperlink@sspxusa.org Provider for Google Calendar, 2.7, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc} Thunderbird Conversations, 2.10.2, true, gconversation@xulforum.org
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false dom.max_chrome_script_run_time: 0 extensions.lastAppVersion: 38.7.1 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 mail.openMessageBehavior.version: 1 mail.winsearch.enable: true mail.winsearch.firstRunDone: true mail.winsearch.global_reindex_time: 1455226313 mailnews.database.global.datastore.id: ee78bd1a-a0b2-4025-83a8-f279c860ddf mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1459257894 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true print.printer_HP_Deskjet_6980_series.print_bgcolor: false print.printer_HP_Deskjet_6980_series.print_bgimages: false print.printer_HP_Deskjet_6980_series.print_colorspace: print.printer_HP_Deskjet_6980_series.print_command: print.printer_HP_Deskjet_6980_series.print_downloadfonts: false print.printer_HP_Deskjet_6980_series.print_duplex: -437918235 print.printer_HP_Deskjet_6980_series.print_edge_bottom: 0 print.printer_HP_Deskjet_6980_series.print_edge_left: 0 print.printer_HP_Deskjet_6980_series.print_edge_right: 0 print.printer_HP_Deskjet_6980_series.print_edge_top: 0 print.printer_HP_Deskjet_6980_series.print_evenpages: true print.printer_HP_Deskjet_6980_series.print_footercenter: print.printer_HP_Deskjet_6980_series.print_footerleft: &PT print.printer_HP_Deskjet_6980_series.print_footerright: &D print.printer_HP_Deskjet_6980_series.print_headercenter: print.printer_HP_Deskjet_6980_series.print_headerleft: &T print.printer_HP_Deskjet_6980_series.print_headerright: &U print.printer_HP_Deskjet_6980_series.print_in_color: true print.printer_HP_Deskjet_6980_series.print_margin_bottom: 0.5 print.printer_HP_Deskjet_6980_series.print_margin_left: 0.5 print.printer_HP_Deskjet_6980_series.print_margin_right: 0.5 print.printer_HP_Deskjet_6980_series.print_margin_top: 0.5 print.printer_HP_Deskjet_6980_series.print_oddpages: true print.printer_HP_Deskjet_6980_series.print_orientation: 0 print.printer_HP_Deskjet_6980_series.print_page_delay: 50 print.printer_HP_Deskjet_6980_series.print_paper_data: 1 print.printer_HP_Deskjet_6980_series.print_paper_height: 11.00 print.printer_HP_Deskjet_6980_series.print_paper_name: print.printer_HP_Deskjet_6980_series.print_paper_size_type: 0 print.printer_HP_Deskjet_6980_series.print_paper_size_unit: 0 print.printer_HP_Deskjet_6980_series.print_paper_width: 8.50 print.printer_HP_Deskjet_6980_series.print_plex_name: print.printer_HP_Deskjet_6980_series.print_resolution: -437918235 print.printer_HP_Deskjet_6980_series.print_resolution_name: print.printer_HP_Deskjet_6980_series.print_reversed: false print.printer_HP_Deskjet_6980_series.print_scaling: 1.00 print.printer_HP_Deskjet_6980_series.print_shrink_to_fit: true print.printer_HP_Deskjet_6980_series.print_to_file: false print.printer_HP_Deskjet_6980_series.print_unwriteable_margin_bottom: 0 print.printer_HP_Deskjet_6980_series.print_unwriteable_margin_left: 0 print.printer_HP_Deskjet_6980_series.print_unwriteable_margin_right: 0 print.printer_HP_Deskjet_6980_series.print_unwriteable_margin_top: 0
Graphics
Adapter Description: NVIDIA GeForce 210 Vendor ID: 0x10de Device ID: 0x0a23 Adapter RAM: 1024 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version: 9.18.13.4192 Driver Date: 10-13-2015 Direct2D Enabled: false DirectWrite Enabled: false (10.0.10586.0) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 0
AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.10 4.10.10
NSS 3.19.2.3 Basic ECC 3.19.2.3 Basic ECC
NSS Util 3.19.2.3 3.19.2.3
NSS SSL 3.19.2.3 Basic ECC 3.19.2.3 Basic ECC
NSS S/MIME 3.19.2.3 Basic ECC 3.19.2.3 Basic ECC
It gives me error "Login to server imap.secureserver.net failed." when I click inbox. The password is correct, I didn't change it and can log on via internet browser. Here are settings for my accounts:
Application Basics
Name: Thunderbird
Version: 38.7.1
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.7.1
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20160323055719
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: smtp.gmail.com:465, SSL, OAuth2, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account4:
INCOMING: account4, , (imap) imap.mail.yahoo.com:993, SSL, passwordCleartext
OUTGOING: smtp.att.yahoo.com:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (imap) imap.secureserver.net:993, SSL, passwordCleartext
OUTGOING: smtp.gmail.com:465, SSL, OAuth2, true
Crash Reports
Extensions
Lightning, 4.0.7.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Mail Merge, 4.4.0, true, mailmerge@example.net
PasteHyperlink, 1.5.2, true, PasteHyperlink@sspxusa.org
Provider for Google Calendar, 2.7, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
Thunderbird Conversations, 2.10.2, true, gconversation@xulforum.org
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
dom.max_chrome_script_run_time: 0
extensions.lastAppVersion: 38.7.1
font.internaluseonly.changed: false
font.name.monospace.el: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mail.winsearch.enable: true
mail.winsearch.firstRunDone: true
mail.winsearch.global_reindex_time: 1455226313
mailnews.database.global.datastore.id: ee78bd1a-a0b2-4025-83a8-f279c860ddf
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1459257894
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
print.printer_HP_Deskjet_6980_series.print_bgcolor: false
print.printer_HP_Deskjet_6980_series.print_bgimages: false
print.printer_HP_Deskjet_6980_series.print_colorspace:
print.printer_HP_Deskjet_6980_series.print_command:
print.printer_HP_Deskjet_6980_series.print_downloadfonts: false
print.printer_HP_Deskjet_6980_series.print_duplex: -437918235
print.printer_HP_Deskjet_6980_series.print_edge_bottom: 0
print.printer_HP_Deskjet_6980_series.print_edge_left: 0
print.printer_HP_Deskjet_6980_series.print_edge_right: 0
print.printer_HP_Deskjet_6980_series.print_edge_top: 0
print.printer_HP_Deskjet_6980_series.print_evenpages: true
print.printer_HP_Deskjet_6980_series.print_footercenter:
print.printer_HP_Deskjet_6980_series.print_footerleft: &PT
print.printer_HP_Deskjet_6980_series.print_footerright: &D
print.printer_HP_Deskjet_6980_series.print_headercenter:
print.printer_HP_Deskjet_6980_series.print_headerleft: &T
print.printer_HP_Deskjet_6980_series.print_headerright: &U
print.printer_HP_Deskjet_6980_series.print_in_color: true
print.printer_HP_Deskjet_6980_series.print_margin_bottom: 0.5
print.printer_HP_Deskjet_6980_series.print_margin_left: 0.5
print.printer_HP_Deskjet_6980_series.print_margin_right: 0.5
print.printer_HP_Deskjet_6980_series.print_margin_top: 0.5
print.printer_HP_Deskjet_6980_series.print_oddpages: true
print.printer_HP_Deskjet_6980_series.print_orientation: 0
print.printer_HP_Deskjet_6980_series.print_page_delay: 50
print.printer_HP_Deskjet_6980_series.print_paper_data: 1
print.printer_HP_Deskjet_6980_series.print_paper_height: 11.00
print.printer_HP_Deskjet_6980_series.print_paper_name:
print.printer_HP_Deskjet_6980_series.print_paper_size_type: 0
print.printer_HP_Deskjet_6980_series.print_paper_size_unit: 0
print.printer_HP_Deskjet_6980_series.print_paper_width: 8.50
print.printer_HP_Deskjet_6980_series.print_plex_name:
print.printer_HP_Deskjet_6980_series.print_resolution: -437918235
print.printer_HP_Deskjet_6980_series.print_resolution_name:
print.printer_HP_Deskjet_6980_series.print_reversed: false
print.printer_HP_Deskjet_6980_series.print_scaling: 1.00
print.printer_HP_Deskjet_6980_series.print_shrink_to_fit: true
print.printer_HP_Deskjet_6980_series.print_to_file: false
print.printer_HP_Deskjet_6980_series.print_unwriteable_margin_bottom: 0
print.printer_HP_Deskjet_6980_series.print_unwriteable_margin_left: 0
print.printer_HP_Deskjet_6980_series.print_unwriteable_margin_right: 0
print.printer_HP_Deskjet_6980_series.print_unwriteable_margin_top: 0
Graphics
Adapter Description: NVIDIA GeForce 210
Vendor ID: 0x10de
Device ID: 0x0a23
Adapter RAM: 1024
Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 9.18.13.4192
Driver Date: 10-13-2015
Direct2D Enabled: false
DirectWrite Enabled: false (10.0.10586.0)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.10
4.10.10
NSS
3.19.2.3 Basic ECC
3.19.2.3 Basic ECC
NSS Util
3.19.2.3
3.19.2.3
NSS SSL
3.19.2.3 Basic ECC
3.19.2.3 Basic ECC
NSS S/MIME
3.19.2.3 Basic ECC
3.19.2.3 Basic ECC
ఎంపిక చేసిన పరిష్కారం
I have another computer with 38.6 Thunderbird and it works fine!
ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0ప్రత్యుత్తరాలన్నీ (1)
ఎంపిక చేసిన పరిష్కారం
I have another computer with 38.6 Thunderbird and it works fine!