Firefox is broken 9times within 2 hours when Ich opened the website "welt.de"
Every time the crash happened suddenly when I scrolled down
ఎంపిక చేసిన పరిష్కారం
Thanks for the helpful advice to update the graphic driver. Now it seems as if FF-Browser works without crashing by visiting the specific website.
ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0ప్రత్యుత్తరాలన్నీ (6)
hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.
philipp Jul 18, 2016, 8:49:50 PM contacted me due to my FF-Browser-problem (Firefox is broken 9times within 2 hours when Ich opened the website "welt.de") and asked me to send the latest crash reports into a forum reply. I dont know if I´m right here.
bp-dae18e36-7be1-40b4-9e12-9f7642160719 19.07.2016 11:38 bp-ec432fab-a58e-400e-a6a5-5e13b2160719 19.07.2016 11:01 bp-dd99b4aa-23ba-4421-8ce6-e05872160719 19.07.2016 10:57 bp-d0ceb213-9f99-4311-a20e-64ae72160719 19.07.2016 10:25 bp-4572d901-1539-40bd-8246-282112160719 19.07.2016 10:24 bp-7ebb34ec-29c8-4b26-b31a-570862160719 19.07.2016 10:22 bp-a33ac0b2-c351-45be-8218-f59d12160719 19.07.2016 10:02 bp-41113cc2-f841-4550-a5d1-8cac52160719 19.07.2016 09:50 bp-74956b9d-f76e-45fe-b48b-ff2852160719 19.07.2016 09:43
Signature: mozilla::WebGLContext::FakeBlackTexture::FakeBlackTexture
msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder
igd10umd32.dll = Intel(R) Graphics Technology
This is for Sumo's Related Bugs 1247977 REOPENED --- crash in mozilla::WebGLContext::FakeBlackTexture::FakeBlackTexture regressing in 45
Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
thanks, maybe that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).
ఎంపిక చేసిన పరిష్కారం
Thanks for the helpful advice to update the graphic driver. Now it seems as if FF-Browser works without crashing by visiting the specific website.
Hello,
I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.
Thank you for contacting Mozilla Support.