Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Crash on every save attachment, even in safe mode. started today. @ windows.storage.dll IUnknown_QueryServiceObject FIXED by installing the latest updates

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది Wayne Mery

tfrogb
tfrogb
more options

a0cf65ce-4903-4392-8ae6-b879f2161107 and bp-bb8155e4-45f9-43ba-8951-a63062161107 crash dumps sent.

I have reinstalled Thunderbird, no change. Crash occurs on Save attachment and Detach Attachment. not on Open or Delete attachment.

Relevant info: Machine failed to boot this morning, restored complete drive C (SSD) image from last night to recover. My profile is on Drive D and was not affected by the failure.

Would much appreciate advice on how best to recover normal operation. I get a lot of attachments in e-mail!

a0cf65ce-4903-4392-8ae6-b879f2161107 and bp-bb8155e4-45f9-43ba-8951-a63062161107 crash dumps sent. I have reinstalled Thunderbird, no change. Crash occurs on Save attachment and Detach Attachment. not on Open or Delete attachment. Relevant info: Machine failed to boot this morning, restored complete drive C (SSD) image from last night to recover. My profile is on Drive D and was not affected by the failure. Would much appreciate advice on how best to recover normal operation. I get a lot of attachments in e-mail!

న Wayne Mery చే మార్చబడినది

ఎంపిక చేసిన పరిష్కారం

Later: discovered some other applications which also crash on open/save. Googling revealed that this is a Windows 10 issue. Fixed by installing the latest updates, which seemed to refresh whatever had gone bad.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (2)

tfrogb
tfrogb ప్రశ్న యజమాని
more options

ఎంపిక చేసిన పరిష్కారం

Later: discovered some other applications which also crash on open/save. Googling revealed that this is a Windows 10 issue. Fixed by installing the latest updates, which seemed to refresh whatever had gone bad.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Thanks for providing this detail. I have also put some information in https://bugzilla.mozilla.org/show_bug.cgi?id=1318028