Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox update 57.0 deleting my suffixes .jpg etc

  • 2 ప్రత్యుత్తరాలు
  • 3 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది Rose17

more options

Hi - after installing the latest Firefox update 57.0 on my mac, my file extension names ( .jpg, .pdf etc) don't appear when I save a file to my desktop. So 'something.jpg' now just appears as 'something'. It is a Firefox issue as not happening in Chrome. I have gone into Preferences and changed how files are saved (open in Preview etc), but cannot see anywhere to amend to 'display extensions' names or anything like it. Can anyone help? I can open the files if I manually relabel each to reinsert the file names (something to something.jpg) but it is doing my head in! Any suggestions?

Hi - after installing the latest Firefox update 57.0 on my mac, my file extension names ( .jpg, .pdf etc) don't appear when I save a file to my desktop. So 'something.jpg' now just appears as 'something'. It is a Firefox issue as not happening in Chrome. I have gone into Preferences and changed how files are saved (open in Preview etc), but cannot see anywhere to amend to 'display extensions' names or anything like it. Can anyone help? I can open the files if I manually relabel each to reinsert the file names (something to something.jpg) but it is doing my head in! Any suggestions?

ప్రత్యుత్తరాలన్నీ (2)

more options

hi, could you try if the following steps help?: go to the firefox menu ≡ > help ? > troubleshooting information, click on profile folder/show folder and close all firefox windows afterwards. a window should have opened up - in there delete the file named handlers.json - it will be regenerated again the next time you launch the browser...

more options

Hi, thanks, no tried and that's made no difference.