We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Account settings/actions/remove account and lost all my emails and folders

  • 3 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 5 వీక్షణలు
  • చివరి సమాధానమిచ్చినది sfhowes

more options

I called att service because magically all of a sudden I couldn't send or receive emails off the server and I couldn't download or upload messages. The guy had me go to account settings/actions/remove account and I lost all my emails and folders. Idiot! I asked the guy if this would delete all my emails and he assured me it wouldn't. But I see that the folder with all the emails is still intact within the profile folder. In the profiles folder the mail folder contains 424MB with 34 files and 4 folders. But I don't know how to re-associate the folder to the email program. Is there a way to do this?

I called att service because magically all of a sudden I couldn't send or receive emails off the server and I couldn't download or upload messages. The guy had me go to account settings/actions/remove account and I lost all my emails and folders. Idiot! I asked the guy if this would delete all my emails and he assured me it wouldn't. But I see that the folder with all the emails is still intact within the profile folder. In the profiles folder the mail folder contains 424MB with 34 files and 4 folders. But I don't know how to re-associate the folder to the email program. Is there a way to do this?

ప్రత్యుత్తరాలన్నీ (3)

more options

"It will create a new account directory with a numeric suffix." This didn't happen. It ended with "Incoming server already exists" This didn't result in adding the stored emails.

న pvault చే మార్చబడినది

more options

When you see 'incoming server already exists' it means you're trying to add an account with the same name as an existing one. Change the name by adding a character such as '2', e.g. user@domain.net2. Add the account using Manual config. so the name can be entered manually.