Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Saving web page usually fails, until retried

  • 9 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 4 వీక్షణలు
  • చివరి సమాధానమిచ్చినది toes314

more options

I notice some reported this problem in 2020, in a post that's been archived.

I reported it previously in a different post, but I may not have provided enough information. I am using currently 91.10.0esr (64-bit) on openSUSE Leap 15.3 Linux.

When I right click on a web page, and choose "Save Page As..." from the menu that appears in response to the right click, then choose "Web Page, complete (*.htm *.html)" as how to save the page, Firefox goes through some process, something is placed on the disk drive. But often, the status of the download shows as "Failed". That is until I retry the download. I've even been able to "Show all downloads" and click on an icon to retry it, sometimes days or weeks later, without even re-visiting the web page which was originally saved, but after clicking on the icon to retry saving the page, the status shows as "Completed". It could just be an issue with Firefox reporting the status, rather than an actual failure.

Is this a "bug"/"error" in the program code for Firefox? If so, is there someway to report it, or will this post serve as such a report?

I'd appreciate any helpful thoughts.

I notice some reported this problem in 2020, in a post that's been archived. I reported it previously in a different post, but I may not have provided enough information. I am using currently 91.10.0esr (64-bit) on openSUSE Leap 15.3 Linux. When I right click on a web page, and choose "Save Page As..." from the menu that appears in response to the right click, then choose "Web Page, complete (*.htm *.html)" as how to save the page, Firefox goes through some process, something is placed on the disk drive. But often, the status of the download shows as "Failed". That is until I retry the download. I've even been able to "Show all downloads" and click on an icon to retry it, sometimes days or weeks later, without even re-visiting the web page which was originally saved, but after clicking on the icon to retry saving the page, the status shows as "Completed". It could just be an issue with Firefox reporting the status, rather than an actual failure. Is this a "bug"/"error" in the program code for Firefox? If so, is there someway to report it, or will this post serve as such a report? I'd appreciate any helpful thoughts.

ప్రత్యుత్తరాలన్నీ (9)

more options

I was able to save this site. see screenshot Try downloading Firefox from Mozilla, run it from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Let me try 91.10. Is there a site you're trying to save or does it happen with any site?

more options

I had no issue. see screenshot ---> https://paste.opensuse.org/18992335

Operating System: openSUSE Tumbleweed 20220606 KDE Plasma Version: 5.24.5 KDE Frameworks Version: 5.94.0 Qt Version: 5.15.2 Kernel Version: 5.18.1-1-default (64-bit) Graphics Platform: X11 Processors: 4 × Intel® Core™ i7-4810MQ CPU @ 2.80GHz Memory: 31.0 GiB of RAM Graphics Processor: Mesa Intel® HD Graphics 4600

న jonzn4SUSE చే మార్చబడినది

more options

jonzn4SUSE said

I was able to save this site. see screenshot Try downloading Firefox from Mozilla, run it from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Let me try 91.10. Is there a site you're trying to save or does it happen with any site?

Plenty of sites fail. I should stress that even when the status shows as failed, one or more files are created. There are some sites from which I try to save a page and the status indicates that the download was completed successfully. Also, as I say, even when the initial status shows as failed, some days or even weeks later, WITHOUT revisiting the page I was trying to save, I can click the retry icon, and then after some time, the status is changed to indicate success. That's why I'm thinking that the status indication is a "bug", not the actual download procedure.

It appears that what I'm using comes from the distro's repositories. I will try downloading it directly from Mozilla and see if there is a difference. Thanks.

న toes314 చే మార్చబడినది

more options

Roger that... Try a different version from Mozilla and see what happens. I have another laptop running 15.4, let see what happens there.

న jonzn4SUSE చే మార్చబడినది

more options

Interesting... I was not able to replicate the issue on 15.4 ESR. see screenshot And it did work in 101.0 on 15.4.

న jonzn4SUSE చే మార్చబడినది

more options

I downloaded Firefox from Mozllla and installed it. Version 101.0.1.

I opened in tabs, several articles shown on the "New tab" by Firefox. I tried to save each of the several articles. Each one showed failed as the status. For each one I did the retry and it showed success.

more options

Sounds like you'll have to dig in the logs. Just curious, but where are you saving to? I assume if you download anything to the same location it works?

more options

I download everything to the same "Downloads" directory. Somehow the results differ. There is plenty of space, right now after download after download after ... there is still 134 GB available. A new release to the distro. I use just came out recently. I'll give it a try.

more options

Tried the new release for the Linux I use; same problem. I should also point out that I've done some more exploring, and sometimes, even though files are created on the disk, the files are not quite right when I use the "file:" scheme to load them. In some cases, it seems as though the information may be there, but not properly organized when I load the page, after Firefox indicates that the download failed. After I cause Firefox to "retry" the download, then the page loaded via "file:" is organized correctly.

Very strange.

న toes314 చే మార్చబడినది