Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Why does upgrade to TB 128.x require administrator credentials to proceed?

  • 7 ప్రత్యుత్తరాలు
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 41 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Michail Pappas

more options

We've got around 2000 AD-joined windows 10 boxes, with TB as the mail client, for years. Users are connected as domain users (ie, non-admins). Now IIRC, first TB version installed was 60. TB was updated throughout the years automaticall without a hitch, up to and including version 115.x.

With the advent of 128 we had started receiving calls from users stating that a message pops-up asking for credentials. Taking a closer look we discovered that each and every installation needed admin credentials to be able to do the upgrade to 128.

Is this a bug or normal behaviour? It is definitely a problem, especially for small organizations that do not know how to install manually an MSI of the latest version.

We've got around 2000 AD-joined windows 10 boxes, with TB as the mail client, for years. Users are connected as domain users (ie, non-admins). Now IIRC, first TB version installed was 60. TB was updated throughout the years automaticall without a hitch, up to and including version 115.x. With the advent of 128 we had started receiving calls from users stating that a message pops-up asking for credentials. Taking a closer look we discovered that each and every installation needed admin credentials to be able to do the upgrade to 128. Is this a bug or normal behaviour? It is definitely a problem, especially for small organizations that do not know how to install manually an MSI of the latest version.

ప్రత్యుత్తరాలన్నీ (7)

more options

Do you control the user update timing? Or are you leaving it to Thunderbird defaults?

ఉపయోగపడిందా?

more options

Does your issue sound like https://bugzilla.mozilla.org/show_bug.cgi?id=1907775

(corrected link)

న Wayne Mery చే మార్చబడినది

ఉపయోగపడిందా?

more options

Wayne Mery said

Do you control the user update timing? Or are you leaving it to Thunderbird defaults?

TB defaults.

ఉపయోగపడిందా?

more options

Wayne Mery said

Does your issue sound like https://bugzilla.mozilla.org/show_bug.cgi?id=1907775 (corrected link)

No, each and every pre-128 exhibits the issue.

(But we have encountered the issue on FF; 99% of the time works perfectly though).

ఉపయోగపడిందా?

more options

I encourage you to post your issues in that bug report and ask if they need a new bug report

ఉపయోగపడిందా?

more options

Wayne Mery said

I encourage you to post your issues in that bug report and ask if they need a new bug report

Will do, thanks.

ఉపయోగపడిందా?

more options

Referencing the actual bug report that's about my issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1912234

ఉపయోగపడిందా?

ఒక ప్రశ్న అడగండి

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.