Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Had a problem with hijacked browsers. Got it cleaned, Firefox will not open or un install. I want to remove existing and install a "clean" one.

  • 1 ప్రత్యుత్తరం
  • 4 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది the-edmeister

more options

Browsers were hijacked, found and quaranteened(sp?) the bugs, Mozilla will not open from the desktop, Programs. Tried to un-install either one-no joy. Want to use Firefox again, thought I could uninstall and reinstall "Clean" versions. If nothing else, since I can't use Mozilla, want to remove them permanently.

Browsers were hijacked, found and quaranteened(sp?) the bugs, Mozilla will not open from the desktop, Programs. Tried to un-install either one-no joy. Want to use Firefox again, thought I could uninstall and reinstall "Clean" versions. If nothing else, since I can't use Mozilla, want to remove them permanently.

ప్రత్యుత్తరాలన్నీ (1)

more options

http://kb.mozillazine.org/Uninstalling_Firefox#On_Windows

Start here for manual removal instructions:
Even if the uninstall fails, as it may in some cases, continue on with the rest of the uninstall instructions.