Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

I can't pull up a PDF file in FF-- get just a blank screen -- outlook works

  • 1 ప్రత్యుత్తరం
  • 16 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 5 వీక్షణలు
  • చివరి సమాధానమిచ్చినది jscher2000 - Support Volunteer

more options

Started about 3mos ago. Clicking on a link in FF puts a legitimate address in the address bar. The address starts with http:// with file location and ends with .pdf but FF hangs with a blank white screen where the pdf file should be displayed. I have the Foxit addon -- could this be the problem?

No problem with displaying a pdf file from my local folders.

Started about 3mos ago. Clicking on a link in FF puts a legitimate address in the address bar. The address starts with http:// with file location and ends with .pdf but FF hangs with a blank white screen where the pdf file should be displayed. I have the Foxit addon -- could this be the problem? No problem with displaying a pdf file from my local folders.

ప్రత్యుత్తరాలన్నీ (1)

more options

You might want to change your application setting for PDFs. Try here:

orange Firefox button or Tools menu > Options > Applications

Type pdf in the search box and pause while Firefox filters the list. You should get one or two lines. Is Foxit available? Is Adobe Reader available? Try a couple things if you can and see whether any of them work correctly.