Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

When on the Ancestry.com website I have some minor issues which do not occur in IE7. Don't like or want IE7, please help.

  • 2 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది oma2004

more options

On Ancestry.com there is a category called DNA which is about DNA and genealogy. When I click on, "view your DNA results," there ensues this spinning clock which eventually leaves the error message, "s_initial_beacon is not defined" Ancestry.com says they will/have sent info to you for solution. So am I.

On Ancestry.com there is a category called DNA which is about DNA and genealogy. When I click on, "view your DNA results," there ensues this spinning clock which eventually leaves the error message, "s_initial_beacon is not defined" Ancestry.com says they will/have sent info to you for solution. So am I.

ప్రత్యుత్తరాలన్నీ (2)

more options
more options

same here, but only on my netbook running Firefox 17.0. Desktop running Firefox beta 18.0 is fine!! Help on netbook version says the 17.0 is current and won't allow update FIX - can always open IE to use Ancestry.com DNA on netbook, but rather stick with Firefox.