We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

why firefox closes when open Itau.com.br bank site

  • 4 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย erachella

more options

When I open www.itau.com.br the site shut down. I tried restarted the computer, update java version but still have the problem. When I open using other navigators at same site it works, so I think is a problem btw firefox and Itau bank web site

When I open www.itau.com.br the site shut down. I tried restarted the computer, update java version but still have the problem. When I open using other navigators at same site it works, so I think is a problem btw firefox and Itau bank web site

การตอบกลับทั้งหมด (4)

more options

I had no problem with your link. Does this happen only here or other sites?

Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

more options

I had setup before to don't save history and password but I follow the suggestion and didn't work. I'm using windows 10 + Firefox version 41.0.1. any other site works and this site ( www.itau.com.br ) works using IE. So I'm assuming some compatibility issue

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
more options

There are no crash report.... I just called to the bank and they have 3 calls reporting the same issue. They said to me that they have up to tomorrow to analyze. Lets wait up to tomorrow.