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changed home in error, fixed it but now Firefox keeps showijng a popup

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

I mistakenly changed home page when printing some forms. Corrected it by going to tools, options etc. But I still get pop up - Firefox Homepage Change Notification. How do I stop that pop up from appearing?

I mistakenly changed home page when printing some forms. Corrected it by going to tools, options etc. But I still get pop up - Firefox Homepage Change Notification. How do I stop that pop up from appearing?

การตอบกลับทั้งหมด (2)

That message is from your protection programs.

That is not a normal Firefox prompt. I suspect it is generated by a bad add-on or other malware, rather than legitimate security software.

Here's my suggested procedure for tracking down and cleaning up bad add-ons, hijackers, and ad injectors. I know it seems long, but it's not that bad.

(1) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. All extensions are optional, even the ones from Mozilla.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

(3) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

Can you get rid of it?

เปลี่ยนแปลงโดย jscher2000 - Support Volunteer เมื่อ