ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Ten copies of each deleted e-mail are clogging my Deleted folder in Thunderbird. Why?

  • 16 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย DonH8888

more options

I could no longer delete any e-mails as the Deleted Folder was full and this is why.

I could no longer delete any e-mails as the Deleted Folder was full and this is why.

วิธีแก้ปัญหาที่เลือก

My original question was "Why". I now add "Will it happen again" and "How do I stop it", but at least I now know to look for it and manually delete whn necessary. So I suppose I'll mark this as solved. Thanks for your time.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (16)

more options

How did you determine the Deleted Folder was full?

more options

1) I tried to delete some e-mails and received the message "Deleted folder is full - compact folder or delete some content". 2) Deleted folder was showing 64k content 3) On opening the Deleted folder I could see tens of duplicates for every e-mail OK?

more options

What happens when you right click on 'Deleted' folder and select 'Empty Deleted'

Please confirm this is a POP mail account.

more options

I'd prefer not to use "Empty Deleted" as occasionally I refer to e-mails I've deleted. I generally keep e-mails in Deleted for about a month before deleting. I deleted most of the multiple e-mails by using Shift and Page Down and delete. It is a POP account. Thanks

more options

What is the size of your Trash folder?

more options

Properties shows 4445 files and 279MB I saw that there was a Repair Folder button under Properties. I clicked it and said OK but there was no change in the number of files or the size of the folder.

more options

I don't understand what '4445 files' means. Can you post a screenshot? http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

more options

Deleted folder properties below. Number of messages, not number of files. Sorry

more options

Is the number of messages identical to what you see in the thread pane when Trash is selected in the folder pane?

Have you tried compacting Trash (or Deleted)? Right-click the folder - Compact

Compacting is done automatically when you do an 'Empty Trash'.

more options

Same number in Thread as in Properties of |Deleted. The Deleted folder has been compacted.

more options

And what is the result?

more options

It did not alter the number of copies of deleted e-mails showing.


I have now deleted all of July's multiple e-mails and I am left with:- 8 copies of each e-mail on the 1st August 4 copies of each from 2nd to 18th 2 copies of each from 18 to 28th 1 copy of each since then

more options

Do you still get the "Deleted folder is full" error upon deleting messages?

more options

No. Not since deleting so many e-mails on 3rd September

more options

Good. Is there still a problem then?

more options

วิธีแก้ปัญหาที่เลือก

My original question was "Why". I now add "Will it happen again" and "How do I stop it", but at least I now know to look for it and manually delete whn necessary. So I suppose I'll mark this as solved. Thanks for your time.