ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Why were saved passwords were deleted when I reset Firefox?

more options

Firefox was slow loading and a pop-up from Mozilla suggested that I reset Firefox - and that all my saved information would be preserved. So I reset it, and a folder called "Old Firefox Data" was saved to my desktop. But when I reloaded Firefox, ALL my data was GONE. How can I get the data from the folder on my desktop into my current version of Firefox?

Firefox was slow loading and a pop-up from Mozilla suggested that I reset Firefox - and that all my saved information would be preserved. So I reset it, and a folder called "Old Firefox Data" was saved to my desktop. But when I reloaded Firefox, ALL my data was GONE. How can I get the data from the folder on my desktop into my current version of Firefox?

การตอบกลับทั้งหมด (1)

more options

Hi smithhillroad, Refer to this article to restore your profile: Back up and restore information in Firefox profiles