Keep getting alot of not responding errors. Havexp operting system, can't upgrade
My computer is to old to upgrade. I am running firefox 52.9. Most of the time I keep getting not responding errors. I have to shut down firefox and restart computer. Sometime this works and sometimes it doesn't help.
วิธีแก้ปัญหาที่เลือก
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
การตอบกลับทั้งหมด (6)
Hi geeo1122-joe, Unfortunately, Firefox has ended support for Windows XP
still trying to fix problem, thanks anyway.
วิธีแก้ปัญหาที่เลือก
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
The advice did help somewhat. The problem is not gone completely but it happens a lot less. Thanks for your help.
Did you check what extension is causing your problem.
If it works in Safe Mode and in normal mode with all extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) disabled then try to find which extension is causing the problem by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via one of these:
- "3-bar" menu button -> Exit (Power button)
- Windows: File -> Exit
- Mac: Firefox -> Quit Firefox
- Linux: File -> Quit
In Advanced general option. I had to uncheck use hardware acceleration when available This option has reduced error alot . Thanks