ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Error on New York Times site after latest update

  • 5 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

more options

After updating to 70.0.1 I can no longer view many stories on the New York Times website. I can see the front page at NYTimes.com fine, but when I click on a story the story briefly appears then the page goes white (blank). Strangely, this doesn't happen on ALL stories, just most of them. I spoke with the NYT and they recommended using Chrome, which clearly I am not going to do.

After updating to 70.0.1 I can no longer view many stories on the New York Times website. I can see the front page at NYTimes.com fine, but when I click on a story the story briefly appears then the page goes white (blank). Strangely, this doesn't happen on ALL stories, just most of them. I spoke with the NYT and they recommended using Chrome, which clearly I am not going to do.
ภาพหน้าจอที่แนบมา

วิธีแก้ปัญหาที่เลือก

Did you block any elements on the NYT ? Sometimes when you block an element incorrectly you get no page content, because the block spilled over into the page content.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (5)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

Ad blocker is on but the problem still appears if it's turned off.

more options

วิธีแก้ปัญหาที่เลือก

Did you block any elements on the NYT ? Sometimes when you block an element incorrectly you get no page content, because the block spilled over into the page content.

more options

Yesterday, without any changes on my end, the site began working again. I can only surmise this was on issue on the NYT's side. Thanks everyone for your kind assistance. SOLVED PROBLEM

เปลี่ยนแปลงโดย Shane เมื่อ

more options

That's good to hear. Please flag your last post as Solved Problem as this can help others with similar problems.