We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox crash when you try to download an image

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Andres

more options

Hello,

When I search for an image in Google and want to save it by keeping my finger pressed, the drop-down menu indicating "Save image" appears, but when I click on it, Firefox closes, closing all the tabs (which I can later recover).

To download an image I have to enter the link and download it from the page, but it doesn't leave from the Google preview, I have been able to observe that in other browsers it doesn't happen.

Any solution?

Hello, When I search for an image in Google and want to save it by keeping my finger pressed, the drop-down menu indicating "Save image" appears, but when I click on it, Firefox closes, closing all the tabs (which I can later recover). To download an image I have to enter the link and download it from the page, but it doesn't leave from the Google preview, I have been able to observe that in other browsers it doesn't happen. Any solution?

การตอบกลับทั้งหมด (1)

more options

Hello Tor, Thank you for reaching out. For what you have described above, it seems an issue of updating the iOS on your iphone, or either update the Firefox app. Let me know if it works Best...