We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Microsoft 365 folders not appearing in Inbox?

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย dbingham3

dbingham3
dbingham3
more options

I am trying to use Thunderbird to transfer my emails from my Microsoft 365 (formerly Office 365) account to a new email provider. The problem I am running into is that my folders don't appear under my Inbox for my Microsoft 365 account.

I have tried adding the account then restarting Thunderbird as well as removing then re-adding the account. I have also tried just walking away in case it was just a matter of slow loading.

What can I do to fix this?

I am trying to use Thunderbird to transfer my emails from my Microsoft 365 (formerly Office 365) account to a new email provider. The problem I am running into is that my folders don't appear under my Inbox for my Microsoft 365 account. I have tried adding the account then restarting Thunderbird as well as removing then re-adding the account. I have also tried just walking away in case it was just a matter of slow loading. What can I do to fix this?

วิธีแก้ปัญหาที่เลือก

If the account is IMAP, right-click the account in the Folder Pane, Subscribe..., click Refresh. Can you check (subscribe) the missing folders?

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

วิธีแก้ปัญหาที่เลือก

If the account is IMAP, right-click the account in the Folder Pane, Subscribe..., click Refresh. Can you check (subscribe) the missing folders?

dbingham3
dbingham3 เจ้าของคำถาม
more options

sfhowes said
If the account is IMAP, right-click the account in the Folder Pane, Subscribe..., click Refresh. Can you check (subscribe) the missing folders?

You're a genius. Thank you!