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E-mail corrotta come allegato - E-mail screen corrupted

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Enrico
Enrico
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quando apro una e-mail alcune volte l'immagine video è corrotta come da allegato

PC PC HP Laptop 15s Model 15s-fq2002nl

Edizione Windows 10 Home Versione 21H2 Data installazione: ‎28/‎08/‎2021 Build sistema operativo 19044.1466 Esperienza Windows Feature Experience Pack 120.2212.3920.0

Applicatione Nome Thunderbird Versione 91.5.0 ID build 20220106182030 ID distribuzione Cartella aggiornamento C:\ProgramData\Mozilla\updates\D78BF5DD33499EC2 Cronologia aggiornamenti Canale di aggiornamento release User agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:91.0) Gecko/20100101 Thunderbird/91.5.0 SO Windows_NT 10.0 19044 File binario dell’applicazione C:\Program Files\Mozilla Thunderbird\thunderbird.exe

quando apro una e-mail alcune volte l'immagine video è corrotta come da allegato PC PC HP Laptop 15s Model 15s-fq2002nl Edizione Windows 10 Home Versione 21H2 Data installazione: ‎28/‎08/‎2021 Build sistema operativo 19044.1466 Esperienza Windows Feature Experience Pack 120.2212.3920.0 Applicatione Nome Thunderbird Versione 91.5.0 ID build 20220106182030 ID distribuzione Cartella aggiornamento C:\ProgramData\Mozilla\updates\D78BF5DD33499EC2 Cronologia aggiornamenti Canale di aggiornamento release User agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:91.0) Gecko/20100101 Thunderbird/91.5.0 SO Windows_NT 10.0 19044 File binario dell’applicazione C:\Program Files\Mozilla Thunderbird\thunderbird.exe
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วิธีแก้ปัญหาที่เลือก

Prova a disabilitare l'accelerazione hardware: Menu > Opzioni (o Preferenze) > Generale > Editor di configurazione

  • Portare la stringa layers.acceleration.disabled da False a True
  • Portare la stringa layers.acceleration.force-enabled da False a True
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วิธีแก้ปัญหาที่เลือก

Prova a disabilitare l'accelerazione hardware: Menu > Opzioni (o Preferenze) > Generale > Editor di configurazione

  • Portare la stringa layers.acceleration.disabled da False a True
  • Portare la stringa layers.acceleration.force-enabled da False a True