no pages are secure enough
for the last several months I have been unable to access 90% of the sites I have bookmarked due to "secure connection failed" I am REAL close to starting use of a different browser
การตอบกลับทั้งหมด (4)
P.S. This support system sucks. Had to spend over an hour just trying to submit my problem, now I have to wait for someone to find the time to check it out and get me an answer. I tried to include a screenshot of the screen but was unable to take screenshot
Hello,
Sorry for the 40 minute delay, we are volunteers.
If you could, please try using troubleshoot mode (instructions below). If this does not solve the issue, please respond as such, as well as an example of a website (a public website) that does not work, in order for us to see if the issue is on your side or on the website's side.
Try Firefox Troubleshoot Mode to see if the problem goes away. Firefox Troubleshoot Mode (previously known as Firefox Safe Mode) is a special diagnostic mode that temporarily turns off hardware acceleration, disables add-ons (extensions and themes) and resets some settings. See the Diagnose Firefox issues using Troubleshoot Mode article for details.
If Firefox is open, you can restart in Firefox Troubleshoot Mode from the Help menu:
- Click the menu button
, click Help, select Troubleshoot Mode and click Restart in the "Restart Firefox in Troubleshoot Mode?" dialog that opens.
If Firefox is not running, you can start Firefox in Troubleshoot Mode as follows:
- On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
- On Mac: Hold the option key while starting Firefox.
- On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Troubleshoot Mode window appears, select "Open".
If the issue is not present in Firefox Troubleshoot Mode, your problem is probably caused by an extension, theme or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.
To exit Firefox Troubleshoot Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again. (If you can't exit Firefox Troubleshoot Mode, please see Firefox is stuck in Troubleshoot Mode).
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
You can check the connection settings.
- Settings -> General -> Network: Connection -> Settings
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
You can do a malware scan just to be sure.