Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

why does firefox turn word documents into firefox documents??

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Morbus

AnonymousUser
AnonymousUser
more options

wen i want to print a word document attached in an email I've received firefox won't open it and when i try to save the document to print it later instead firefox wants to save the document as a firefox document. If i change the format to word document and then save it, it can't be opened at all...

This happened

Every time Firefox opened

== i started using firefox instead of explorer

wen i want to print a word document attached in an email I've received firefox won't open it and when i try to save the document to print it later instead firefox wants to save the document as a firefox document. If i change the format to word document and then save it, it can't be opened at all... == This happened == Every time Firefox opened == i started using firefox instead of explorer

การตอบกลับทั้งหมด (2)

Morbus
Morbus
more options

Hello Myrorna.

You may be having an usability problem with the email service you are using. Are you sure you are not seeing the word document in an online document viewer? Firefox doesn't read word documents, so it's not possible for Firefox to save documents as a word document.

Unless you are using an add-on for such effect, in which case you need to contact its author for support.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try "Reset Download Actions": http://kb.mozillazine.org/File_types_and_download_actions