Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

For the past week I am unable to access the web using firefox even after downloading it again, why?

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

Donnabanana
Donnabanana
more options

When I click on the firefox icon it was not opening up or it would open then say unable to make connection. I had no problem using Internet explorer. So I thought I should download Mozilla firefox again and I did. It seemed to be functioning but then reverted back to nonresponsive. I am able to contact you using internet explorer. What can i do?

When I click on the firefox icon it was not opening up or it would open then say unable to make connection. I had no problem using Internet explorer. So I thought I should download Mozilla firefox again and I did. It seemed to be functioning but then reverted back to nonresponsive. I am able to contact you using internet explorer. What can i do?

การตอบกลับทั้งหมด (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: