ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox on my wife's laptop has lost the black bar that used to show Maps, Gmail etc. Now at the top of the screen there is a blank bar, triple height, with just the Google search input box. How do I get this back? Or is this a question for Google?

  • 4 การตอบกลับ
  • 5 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย DavidAR

more options

When I open Firefox there is a black bar, sometimes vertical, other times horizontal, across the top, with links to Maps, Gmail etc. When I open Gmail the same links are listed across the top of the screen, right under the Tabs. In my wife's laptop this appears in the Firefox start-up screen, but not in the Gmail screen. At the top of her screen is a super-wide gray bar with just a Google search input box. Is this a Firefox or Google problem?

She has XP Home SP3 and Firefox 9

Thanks for any help.

When I open Firefox there is a black bar, sometimes vertical, other times horizontal, across the top, with links to Maps, Gmail etc. When I open Gmail the same links are listed across the top of the screen, right under the Tabs. In my wife's laptop this appears in the Firefox start-up screen, but not in the Gmail screen. At the top of her screen is a super-wide gray bar with just a Google search input box. Is this a Firefox or Google problem? She has XP Home SP3 and Firefox 9 Thanks for any help.

วิธีแก้ปัญหาที่เลือก

Is there still the Google URL in the location bar?

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)
อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (4)

more options

วิธีแก้ปัญหาที่เลือก

Is there still the Google URL in the location bar?

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)
more options

Worked perfectly!!! Now if only I could remember this in a year or two!

Thank you.

more options

What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.


more options

Thanks again for the insight, clearing the cache did the trick, everything came back to "normal."