Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

When I scroll up/down, the web page glitches and appears to jerk sideways?

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Vivek

TakeFlightRaven
TakeFlightRaven
more options

This just started happening today. When I scroll up or down using my mousepad, the web page seems to "jerk" to the left, only to return to normal when I stop scrolling. I also notice that the on-page scroll bar (to the right) appears to double, as if there were two scroll bars overlapping each other.

I am using the latest version of Mozilla Firefox, on an Acer Aspire laptop. Another computer in my house, which is also an Acer laptop with Firefox, behaves this way as well. Is this a glitch all users are experiencing?

This just started happening today. When I scroll up or down using my mousepad, the web page seems to "jerk" to the left, only to return to normal when I stop scrolling. I also notice that the on-page scroll bar (to the right) appears to double, as if there were two scroll bars overlapping each other. I am using the latest version of Mozilla Firefox, on an Acer Aspire laptop. Another computer in my house, which is also an Acer laptop with Firefox, behaves this way as well. Is this a glitch all users are experiencing?

การตอบกลับทั้งหมด (1)

Vivek
Vivek
more options

Hi,

Please check if this happens in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.

Options