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หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

When I click on the firefox logo to open, Ominent comes up on my computer screen....Not Firefox. Why?

  • 24 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย lormand

lormand
lormand
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Application Basics
------------------
Name: Firefox
Version: 27.0
User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0
Crash Reports for the Last 3 Days
---------------------------------
All Crash Reports
Extensions
----------
Name: AVG SafeGuard toolbar
Version: 17.3.1.91
Enabled: false
ID: avg@toolbar
Name: Norton Toolbar
Version: 2013.4.5.2
Enabled: false
ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Name: Norton Vulnerability Protection
Version: 12.0.5.3 - 1
Enabled: false
ID: {BBDA0591-3099-440a-AA10-41764D9DB4DB}
Important Modified Preferences
------------------------------
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.places.smartBookmarksVersion: 4
browser.sessionstore.upgradeBackup.latestBuildID: 20140127194636
browser.startup.homepage: http://search.ominent.com/ws/?source=9f1d0980&tbp=homepage&toolbarid=base&u=0e163f060000000000002cd05ab28407
browser.startup.homepage_override.buildID: 20140127194636
browser.startup.homepage_override.mstone: 27.0
dom.mozApps.used: true
extensions.lastAppVersion: 27.0
font.internaluseonly.changed: false
gfx.direct3d.last_used_feature_level_idx: 0
keyword.URL: http://search.ominent.com/ws/?source=9f1d0980&tbp=url&toolbarid=base&u=0e163f060000000000002cd05ab28407&q=
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1391794718
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
print.printer_HP_Photosmart_2600_series.print_bgcolor: false
print.printer_HP_Photosmart_2600_series.print_bgimages: false
print.printer_HP_Photosmart_2600_series.print_colorspace:
print.printer_HP_Photosmart_2600_series.print_command:
print.printer_HP_Photosmart_2600_series.print_downloadfonts: false
print.printer_HP_Photosmart_2600_series.print_duplex: 0
print.printer_HP_Photosmart_2600_series.print_edge_bottom: 0
print.printer_HP_Photosmart_2600_series.print_edge_left: 0
print.printer_HP_Photosmart_2600_series.print_edge_right: 0
print.printer_HP_Photosmart_2600_series.print_edge_top: 0
print.printer_HP_Photosmart_2600_series.print_evenpages: true
print.printer_HP_Photosmart_2600_series.print_footercenter:
print.printer_HP_Photosmart_2600_series.print_footerleft: &PT
print.printer_HP_Photosmart_2600_series.print_footerright: &D
print.printer_HP_Photosmart_2600_series.print_headercenter:
print.printer_HP_Photosmart_2600_series.print_headerleft: &T
print.printer_HP_Photosmart_2600_series.print_headerright: &U
print.printer_HP_Photosmart_2600_series.print_in_color: true
print.printer_HP_Photosmart_2600_series.print_margin_bottom: 0.5
print.printer_HP_Photosmart_2600_series.print_margin_left: 0.5
print.printer_HP_Photosmart_2600_series.print_margin_right: 0.5
print.printer_HP_Photosmart_2600_series.print_margin_top: 0.5
print.printer_HP_Photosmart_2600_series.print_oddpages: true
print.printer_HP_Photosmart_2600_series.print_orientation: 0
print.printer_HP_Photosmart_2600_series.print_page_delay: 50
print.printer_HP_Photosmart_2600_series.print_paper_data: 1
print.printer_HP_Photosmart_2600_series.print_paper_height: 11.00
print.printer_HP_Photosmart_2600_series.print_paper_name:
print.printer_HP_Photosmart_2600_series.print_paper_size_type: 0
print.printer_HP_Photosmart_2600_series.print_paper_size_unit: 0
print.printer_HP_Photosmart_2600_series.print_paper_width: 8.50
print.printer_HP_Photosmart_2600_series.print_plex_name:
print.printer_HP_Photosmart_2600_series.print_resolution: 0
print.printer_HP_Photosmart_2600_series.print_resolution_name:
print.printer_HP_Photosmart_2600_series.print_reversed: false
print.printer_HP_Photosmart_2600_series.print_scaling: 1.00
print.printer_HP_Photosmart_2600_series.print_shrink_to_fit: true
print.printer_HP_Photosmart_2600_series.print_to_file: false
print.printer_HP_Photosmart_2600_series.print_unwriteable_margin_bottom: 0
print.printer_HP_Photosmart_2600_series.print_unwriteable_margin_left: 0
print.printer_HP_Photosmart_2600_series.print_unwriteable_margin_right: 0
print.printer_HP_Photosmart_2600_series.print_unwriteable_margin_top: 0
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1391782592
user.js Preferences
-------------------
Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.
Graphics
--------
Adapter Description: Intel(R) HD Graphics
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Adapter RAM: Unknown
Device ID: 0x0152
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16581)
Driver Date: 12-12-2012
Driver Version: 9.17.10.2932
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 0
Library Versions
----------------
NSPR
Expected minimum version: 4.10.2
Version in use: 4.10.2
NSS
Expected minimum version: 3.15.4 Basic ECC
Version in use: 3.15.4 Basic ECC
NSSSMIME
Expected minimum version: 3.15.4 Basic ECC
Version in use: 3.15.4 Basic ECC
NSSSSL
Expected minimum version: 3.15.4 Basic ECC
Version in use: 3.15.4 Basic ECC
NSSUTIL
Expected minimum version: 3.15.4
Version in use: 3.15.4
<pre><nowiki>Application Basics ------------------ Name: Firefox Version: 27.0 User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: AVG SafeGuard toolbar Version: 17.3.1.91 Enabled: false ID: avg@toolbar Name: Norton Toolbar Version: 2013.4.5.2 Enabled: false ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} Name: Norton Vulnerability Protection Version: 12.0.5.3 - 1 Enabled: false ID: {BBDA0591-3099-440a-AA10-41764D9DB4DB} Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 4 browser.sessionstore.upgradeBackup.latestBuildID: 20140127194636 browser.startup.homepage: http://search.ominent.com/ws/?source=9f1d0980&tbp=homepage&toolbarid=base&u=0e163f060000000000002cd05ab28407 browser.startup.homepage_override.buildID: 20140127194636 browser.startup.homepage_override.mstone: 27.0 dom.mozApps.used: true extensions.lastAppVersion: 27.0 font.internaluseonly.changed: false gfx.direct3d.last_used_feature_level_idx: 0 keyword.URL: http://search.ominent.com/ws/?source=9f1d0980&tbp=url&toolbarid=base&u=0e163f060000000000002cd05ab28407&q= network.cookie.prefsMigrated: true places.database.lastMaintenance: 1391794718 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_HP_Photosmart_2600_series.print_bgcolor: false print.printer_HP_Photosmart_2600_series.print_bgimages: false print.printer_HP_Photosmart_2600_series.print_colorspace: print.printer_HP_Photosmart_2600_series.print_command: print.printer_HP_Photosmart_2600_series.print_downloadfonts: false print.printer_HP_Photosmart_2600_series.print_duplex: 0 print.printer_HP_Photosmart_2600_series.print_edge_bottom: 0 print.printer_HP_Photosmart_2600_series.print_edge_left: 0 print.printer_HP_Photosmart_2600_series.print_edge_right: 0 print.printer_HP_Photosmart_2600_series.print_edge_top: 0 print.printer_HP_Photosmart_2600_series.print_evenpages: true print.printer_HP_Photosmart_2600_series.print_footercenter: print.printer_HP_Photosmart_2600_series.print_footerleft: &PT print.printer_HP_Photosmart_2600_series.print_footerright: &D print.printer_HP_Photosmart_2600_series.print_headercenter: print.printer_HP_Photosmart_2600_series.print_headerleft: &T print.printer_HP_Photosmart_2600_series.print_headerright: &U print.printer_HP_Photosmart_2600_series.print_in_color: true print.printer_HP_Photosmart_2600_series.print_margin_bottom: 0.5 print.printer_HP_Photosmart_2600_series.print_margin_left: 0.5 print.printer_HP_Photosmart_2600_series.print_margin_right: 0.5 print.printer_HP_Photosmart_2600_series.print_margin_top: 0.5 print.printer_HP_Photosmart_2600_series.print_oddpages: true print.printer_HP_Photosmart_2600_series.print_orientation: 0 print.printer_HP_Photosmart_2600_series.print_page_delay: 50 print.printer_HP_Photosmart_2600_series.print_paper_data: 1 print.printer_HP_Photosmart_2600_series.print_paper_height: 11.00 print.printer_HP_Photosmart_2600_series.print_paper_name: print.printer_HP_Photosmart_2600_series.print_paper_size_type: 0 print.printer_HP_Photosmart_2600_series.print_paper_size_unit: 0 print.printer_HP_Photosmart_2600_series.print_paper_width: 8.50 print.printer_HP_Photosmart_2600_series.print_plex_name: print.printer_HP_Photosmart_2600_series.print_resolution: 0 print.printer_HP_Photosmart_2600_series.print_resolution_name: print.printer_HP_Photosmart_2600_series.print_reversed: false print.printer_HP_Photosmart_2600_series.print_scaling: 1.00 print.printer_HP_Photosmart_2600_series.print_shrink_to_fit: true print.printer_HP_Photosmart_2600_series.print_to_file: false print.printer_HP_Photosmart_2600_series.print_unwriteable_margin_bottom: 0 print.printer_HP_Photosmart_2600_series.print_unwriteable_margin_left: 0 print.printer_HP_Photosmart_2600_series.print_unwriteable_margin_right: 0 print.printer_HP_Photosmart_2600_series.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1391782592 user.js Preferences ------------------- Your profile folder contains a user.js file, which includes preferences that were not created by Firefox. Graphics -------- Adapter Description: Intel(R) HD Graphics Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Adapter RAM: Unknown Device ID: 0x0152 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16581) Driver Date: 12-12-2012 Driver Version: 9.17.10.2932 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 10 Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.2 Version in use: 4.10.2 NSS Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC NSSSMIME Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC NSSSSL Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC NSSUTIL Expected minimum version: 3.15.4 Version in use: 3.15.4</nowiki></pre>

เปลี่ยนแปลงโดย cor-el เมื่อ

วิธีแก้ปัญหาที่เลือก

the software doesn't have to be installed recently - it probably has put its fake certfificate into the firefox certificate store, which was removed again when you have reset the browser. so it might have been going on for a while unrecognized...

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (4)

lormand
lormand เจ้าของคำถาม
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what might I need to do to resolve the problem?

philipp
philipp
  • Moderator
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please run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi lormand, in addition to running the malware scans, go ahead and sort the Uninstall a Program list by name, and look for anything similar to BrowserSafe or SafeGuard, which have been mentioned in the past as using the FiddlerRoot certificate.

lormand
lormand เจ้าของคำถาม
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This is new to my computer:

microsoft Visual C++ 2008 Redistributable - x64.9.0.30729.17 dated 2.1.2014

There are other Microsoft Visual C++ 2008 Redistributable with other numbers listed.

Should I remove the one dated 2014 also?


Everything else seems to be working properly. THANKS for ALL your Assistance and Patience.

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