ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

At the very end of creating an email account the program asks for a software security device password, I have no idea what this is or where to find it.

  • 4 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย draftsman-michigan

more options

At the very end of creating an email account the program asks for a software security device password, I have no idea what this is or where to find it. To my knowledge I don't have a "software security device". I am using Windows 7 on an IMac.

At the very end of creating an email account the program asks for a software security device password, I have no idea what this is or where to find it. To my knowledge I don't have a "software security device". I am using Windows 7 on an IMac.

วิธีแก้ปัญหาที่เลือก

Apparently you did set a master password at some point. The master password protects account passwords Thunderbird has remembered. You can reset the master password. More information in this article.

http://kb.mozillazine.org/Master_password

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (4)

more options

What is the exact prompt or error message you get?

more options

The message is "Please enter the master password for the Software Security Device."

My email has a password and I entered it earlier in the install. I tried entering it here but it didn't take it.

Thanks for you help.

more options

วิธีแก้ปัญหาที่เลือก

Apparently you did set a master password at some point. The master password protects account passwords Thunderbird has remembered. You can reset the master password. More information in this article.

http://kb.mozillazine.org/Master_password

more options

Thank you, this fix worked.