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Audio not working on anything but netflix

  • 2 replies
  • 1 has this problem
  • 18 views
  • Last reply by cor-el

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Okay, so I've been on this for hours and I'm getting frustrated. I've been watching a TV show on Netflix and looking through Tumblr. The sound comes from Netflix but when I found video on Tumblr it plays nothing, I go to YouTube nothing comes out. I restarted FireFox, removed Flash and then downloaded it again. I don't know what to do. Help!

Okay, so I've been on this for hours and I'm getting frustrated. I've been watching a TV show on Netflix and looking through Tumblr. The sound comes from Netflix but when I found video on Tumblr it plays nothing, I go to YouTube nothing comes out. I restarted FireFox, removed Flash and then downloaded it again. I don't know what to do. Help!

All Replies (2)

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Please see these articles for more troubleshooting help What to do if Firefox won't play any sounds andFix common audio and video issues Please post back with the results.

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Note that Netflix uses the Silverlight plugin and not the Shockwave Flash plugin.

Try to clear the Flash local storage and settings.

  • Windows Control Panel > Flash Player > Storage: Local Storage Settings
    • Remove a specific domain: Local Storage Settings by site
    • Remove all domains: Delete All and Delete Data

Flash Website Storage Settings panel:

Global Storage Settings Panel: