Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Gniops

more options

ID: 09a5b2c5-895f-4fb7-8b5b-2e37c2150121

For some reason, which I cannot pin down to a specific alteration of my system software or hardware, Firefox will no longer start except in safe mode.

It instantly crashes and goes to the crash report.

I refreshed firefox.

I have sought out every last fragment and deleted it, and reinstalled several times.

Updated graphics drivers etc.

I can open it in safe mode.

Any suggestions would be welcome!

Thanks.

ID: 09a5b2c5-895f-4fb7-8b5b-2e37c2150121 For some reason, which I cannot pin down to a specific alteration of my system software or hardware, Firefox will no longer start except in safe mode. It instantly crashes and goes to the crash report. I refreshed firefox. I have sought out every last fragment and deleted it, and reinstalled several times. Updated graphics drivers etc. I can open it in safe mode. Any suggestions would be welcome! Thanks.

Chosen solution

hi Gniops, it looks like this crash is related to the graphics hardware. if you have already tried updating your graphis driver and this didn't work then alternatively disable hardware acceleration in the firefox menu ≡ > options > advanced > general while you're in firefox safemode (that setting will also take a restart of the browser to take effect).

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

hi Gniops, it looks like this crash is related to the graphics hardware. if you have already tried updating your graphis driver and this didn't work then alternatively disable hardware acceleration in the firefox menu ≡ > options > advanced > general while you're in firefox safemode (that setting will also take a restart of the browser to take effect).

more options

philipp said

hi Gniops, it looks like this crash is related to the graphics hardware. if you have already tried updating your graphis driver and this didn't work then alternatively disable hardware acceleration in the firefox menu ≡ > options > advanced > general while you're in firefox safemode (that setting will also take a restart of the browser to take effect).

Sorted!

Thanks very much!