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I have a blank pop-up that shows up when I start firefox. It doesn't blocks me from using my browser. What can I do to remove it?

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

Suiki71
Suiki71
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I have run a virus scan, and there were no viruses or bugs found. I have uninstalled Foxfire, restarted my computer, and then reinstalled Foxfire again. This window continues to keep coming up and blocks me from using the web browser. What else can I do to get rid of it?

I have run a virus scan, and there were no viruses or bugs found. I have uninstalled Foxfire, restarted my computer, and then reinstalled Foxfire again. This window continues to keep coming up and blocks me from using the web browser. What else can I do to get rid of it?

All Replies (4)

philipp
philipp
  • Moderator
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hi Suiki71, maybe this is caused by the aol toolbar - for a solution see this similar question: https://support.mozilla.org/en-US/questions/1050719

FredMcD
FredMcD
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Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Suiki71
Suiki71 Question owner
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This is a picture f the pop-up. I can't close it, and I can use my browser because I can't get rid of it!

FredMcD
FredMcD
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Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.