We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't receive mail with Thunderbird-

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by christ1

bluewaterboat
bluewaterboat
more options

using WIN 10. 3 accounts (all on same server) I have made no recent changes to Thunderbird or accounts. I get message 'Checking mail server capabilities...." & then nothing. I can access mail via web browser with no issues

using WIN 10. 3 accounts (all on same server) I have made no recent changes to Thunderbird or accounts. I get message 'Checking mail server capabilities...." & then nothing. I can access mail via web browser with no issues

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

https://support.mozilla.org/kb/cannot-receive-messages

Did you talk to your email provider?

Who is your email provider anyway?