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Lost my all firefox data

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

migujrati000
migujrati000
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I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are missing and i tried about:profiles method which is also not working. What should i do to recover my old data?

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are missing and i tried about:profiles method which is also not working. What should i do to recover my old data?

All Replies (2)

Balázs Meskó
Balázs Meskó
  • Moderator
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Did you have other devices connected to Sync? If not, then the answer is no, as Sync is not a backup solution (at least not yet), it only synchronises the data between your devices.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You didn't possibly reset the password of the Sync account as that will wipe all data on the Sync server ?