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Thunderbird password on new computer not recognized

  • 5 replies
  • 0 have this problem
  • 1 view
  • Last reply by david

azmckay
azmckay
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New Windows11 computer. Old computer inop. Thunderbird user and installed on the new machine but TB not recognizing my password. The onboard password recovery doesn't work for me because it doesn't yet list mine as a previously accessed account because this is a new install on a new machine I guess. I've tried many password attempts with no luck. Is there another way I can retrieve my old password? Tnx in advance for any help. B.

New Windows11 computer. Old computer inop. Thunderbird user and installed on the new machine but TB not recognizing my password. The onboard password recovery doesn't work for me because it doesn't yet list mine as a previously accessed account because this is a new install on a new machine I guess. I've tried many password attempts with no luck. Is there another way I can retrieve my old password? Tnx in advance for any help. B.

All Replies (5)

david
david
  • Top 10 Contributor
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Is this a gmail account? Please give more information.

azmckay
azmckay Question owner
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Thanks for responding! :) It is a: @msn.com address

david
david
  • Top 10 Contributor
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Please post a screenshot of your server setup. Someone here may see the issue. It's not Thunderbird that is rejecting your password, it's msn.

azmckay
azmckay Question owner
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Here you go.

david
david
  • Top 10 Contributor
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Can you access the account from website? I tried to duplicate your issue by setting up my own msn account, but I had no problems.