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Email filters no longer work in TB 115

  • 12 replies
  • 0 have this problem
  • 3 views
  • Last reply by TNorth

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Hello,

I am trying to set up filters for my TB mailboxes. The ones I had previously set up before I upgraded to 115 work, but new ones that I add don't. I can't manually apply filters now, and any new ones that I create don't filter incoming mail.

I currently have TB 115.5.1.

Any suggestions on how to correct this?

Thanks!

Hello, I am trying to set up filters for my TB mailboxes. The ones I had previously set up before I upgraded to 115 work, but new ones that I add don't. I can't manually apply filters now, and any new ones that I create don't filter incoming mail. I currently have TB 115.5.1. Any suggestions on how to correct this? Thanks!

All Replies (12)

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Please given an example - screen shot or exact settings.

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Hello,

Not sure if these will help - but attached are images of the filter I have set up named NYT. The second is the News folder list - as you can see - the NYT has no new messages after polling for new mail. The third shows the current NYT mail that was not filtered into the right mailbox. - they were supposed to go into the NYT mailbox but they didn't filter there.

Thanks for any ideas.

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I am confused. Your filter is set to match the subject of the message to an email address. Shouldn't it be set to match the FROM of the message. What am I missing here?

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And some from again this morning - two mailboxes with filters in place - no mail filtered. The NYT filters from above and attached - the Politico filters - neither worked.

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Sorry - just saw your reply. Yes - that one was wrong - thanks. But the new one I just posted does use the from address - let me watch that one a while and see if it still isn't right.

Thanks!

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Your most recent filter is filtering messages that come from three email addresses. That is not possible, so there are no messages filtered.

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Ok - so do I need 3 different filters - one for each address?

What about this one that I originally had for the News folder - it has 7 addresses in all, and it always worked in the past.

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That one says 'match any' - the other one says 'match all'

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OK so if I change it to "match all" then having more than one address will work?

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Think about it. 'matching all' would mean that the sender would have to have all three addresses. The one that works is the one that says 'match any'

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OK so if I change it to "match all" then having more than one address will work?

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Thanks - yes, I can see where that could be the issue. I think I "may" have them all straightened out now with your help.

I'll keep an eye on it and take a closer look if there are some that don't seem to follow the rules.

Thanks again!