Search Support

jscher2000 is currently working on this problem. Post a reply | View other questions that need attention.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No video support and MIME type found

more options

After the recent bunch of windows updates i started noticing youtube loading much slower and other websites acting strange. Just now i tried to look at a link https://steamusercontent-a.akamaihd.net/ugc/47948470127416586/912CDEE3AD8B94CF3122B7338E89E24C9B6EC29D/

I get "No video support and MIME type found". I have uninstall/reinstalled, checked codex, disabled addons and downloaded Microsoft windows media pack, then restarted the computer.

Nothing seems to work. But i had to reinstall Firefox again because all my tabs would crash after the last reinstall.

After the recent bunch of windows updates i started noticing youtube loading much slower and other websites acting strange. Just now i tried to look at a link https://steamusercontent-a.akamaihd.net/ugc/47948470127416586/912CDEE3AD8B94CF3122B7338E89E24C9B6EC29D/ I get "No video support and MIME type found". I have uninstall/reinstalled, checked codex, disabled addons and downloaded Microsoft windows media pack, then restarted the computer. Nothing seems to work. But i had to reinstall Firefox again because all my tabs would crash after the last reinstall.
Attached screenshots

All Replies (10)

more options

I have a copy of the old YouTube HTML5 support page you can use as the first-level test of where video support is falling short:

https://www.jeffersonscher.com/sumo/html5-video.html

The expected result is: supported, probably, probably, supported, supported, supported

If yours doesn't match, which ones are a problem?

Helpful?

more options

jscher2000 - Support Volunteer said

I have a copy of the old YouTube HTML5 support page you can use as the first-level test of where video support is falling short: https://www.jeffersonscher.com/sumo/html5-video.html The expected result is: supported, probably, probably, supported, supported, supported If yours doesn't match, which ones are a problem?

spp / sss I am not sure what to do with this information.

I also got errors when updating this reply. This stuff has only started happening recently and only noticed after a bunch of pc updates, am wondering if Firefox is being crushed by competition.

Modified by Griswald

Helpful?

more options

When i closed this browser today the Desktop shortcut and my Taskbar icon were deleted aswell, something really fishy is going on with this browser.

Helpful?

more options

That sounds a bit suspicious. In case Firefox's program files became corrupted, could you re-run the full installer? It should do an in-place update (no need to uninstall first):

https://www.mozilla.org/firefox/all/desktop-release/

Helpful?

more options

Any more information available in the Web Console?

Helpful?

more options

jscher2000 - Support Volunteer said

That sounds a bit suspicious. In case Firefox's program files became corrupted, could you re-run the full installer? It should do an in-place update (no need to uninstall first): https://www.mozilla.org/firefox/all/desktop-release/

I will give that a go and see if things improve. Again it has only happened recently since a bunch of windows updates. I have not had to update Firefox during this stuff, but if i open google chrome it's always got new updates.

My original issue of why im here still remains. And looking through other posts i see other people are getting similar issues with format issues and MIME.

Modified by Griswald

Helpful?

more options

cor-el said

Any more information available in the Web Console?

Mostly just this stuff. (screenshots)

Modified by Griswald

Helpful?

more options

I'll assume by the amount of other threads with similar problems.. that this is a forever issue with Firefox and windows and google are working to cause issues so they can get all their ad money without competition.

Helpful?

more options

The problems still persists.

Helpful?

more options

If you haven't already, could you test in Firefox's Troubleshoot Mode? In that mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is running:

You can restart Firefox in Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode...
  • (menu bar) Help menu > Troubleshoot Mode...

and OK the restart. A small dialog should appear. Click the Open button.

If Firefox is not running:

Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button.

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Any improvement in stability (not sure it would improve video compatibility)?

Ref. Diagnose Firefox issues using Troubleshoot Mode

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.